Tuesday 1 January 2019

Leaked Uber employee survey shows what it's really like to work at the company ahead of its massive IPO

Leaked Uber employee survey shows what it's really like to work at the company ahead of its massive IPO : 


One of the big brand named Uber asks employees to take a survey to gauge job satisfactions of every employee and related co-workers every six months. Recently one of the news portal viewed the results of the latest survey, conducted in October 2018. The ride-sharing company, slated to hold massive IPO in 2019, asked employees some tough questions. There's no doubt that ride sharing service Uber has changed lives. Thanks to Uber and the other companies like it, Its never been easier to catch a ride or to earn a few bucks from owning a car. 

But the company has also been embroiled in drama from accusations of sexual harassment and unsavoury business practices under its last CEO Travis Kalanick, resulting in his ouster in 2017. to Uber's self-driving car killing a pedestrian in 2018, under current CEO Dara Khosrowshahi. 
 
Khosrowshahi has been working to overhaul the company culture since he took the job in 2017, and he is been open about owning up to the companies mistakes, if not always in public than at least to employees in all hands meetings

So how Uber doing as a culture in the eyes of employees?

Business Insider has seen a copy of the company's latest employee survey (Uber conducts the survey every six months). And one good sign is that Uber is asking its employees difficult questions, including things like if they feel like they can speak up about ethical violations without fear of retaliation (71% say yes, they feel they can).

In many areas, Uber is showing improvement over the way employees felt in the last six months.

Employees are most optimistic about the company's future, which isn't surprising given that Khosrowshahi is attempting to lead the company to a massive IPO, expected to be as high as $120 billion.

But most employees also believe they are poorly paid compared to the Valley peers, and many aren't convinced Uber offers them career opportunities that would keep them around.

Uber has a three-way scale for its employee survey results favourable/positive, neutral (neither positive nor negative) and negative. It recently shared the % of positive responses with employees. A low positive score doesn't automatically mean that employees feel actively negative. It means that many of them feel a range from 'meh" to negative.

So here's a look at how Uber employees really feel about working there, based on survey scores as seen by Business Insider. The percentage number shown represents the portion of survey takers who gave a "favourable/positive" response to the question:

Uber employee survey, October 2018 ( Survey questions and respondence in percentage).

  1. I have good opportunities for professional growth at Uber - 54%
  2. I am able to manage my work sheet - 56%
  3. I am given opportunities to develop skills relevant to my work interests - 59%
  4. I receive recognition for a job well done - 60%
  5. I have access to the learning and development, i need to do my job well - 60%
  6. I believe that my skills are well utilised in my role - 60%
  7. I feel fairly treated at Uber - 63%
  8. I have strong sense of belonging at Uber - 63%
  9. I receive regular communication from my manager about what is happening at Uber - 65%
  10. I feel secure about my Job - 66%
  11. I feel close to people at work - 68%
  12. I know what i need to do to be a successful in my role - 69%
  13. I believe i am given an autonomy i need to do my best work - 70%
  14. I feel that i can report ethical or compliance violations w/o fear of retaliation - 71%
  15. The people i work with are willing to go above and beyond to help others - 73%
  16. I feel heard by my manager - 73%
  17. I feel comfortable and safe to be  my authentic self at Uber - 74%
  18. Overall i trust my manager  - 77%

Uber employee survey, October 2018, Company feedback 


  1. I believe my total compensation ( base salary, bonuses, benefits, equity) is fair, relative to similar roles at others companies - 40%
  2. I believe Uber is committed to consistently doing the right things - 61%
  3. I have seen positive culture change toke place at Uber over the past 6 months - 62%
  4. Uber act in a socially responsible way - 63%
  5. Overall, I trust Uber as my employer - 66%
  6. I believe the executive leadership team is leading Uber in the right direction - 69%
  7. I am passionate about Uber mission - 77%
  8. I believe that Uber is in a position to succeed over the next two years - 83%
  9. I am excited about Uber's future - 86%

The final section seeks to gather general impressions about what it's like to work at Uber.

Uber employee survey, October 2018, Others feedback


  1. Even i offered a competitive offer or external opportunity i would choose to stay at Uber - 45%
  2. I see myself working at Uber in two years - 56%
  3. I feel excited to come to work every day - 58%
  4. I frequently get so engaged in my work that i lose track to time to time - 60%
  5. I feel that the work i am doing is meaningful and impactful - 63%
  6. Overall, i am satisfied with my experience working at Uber - 71%
  7. I feel good about working at Uber - 74%
  8. I am proud to work at Uber - 77%

Note : All survey data is collected from Insider Inc. 


Leaked Uber employee survey shows what it's really like to work at the company ahead of its massive IPO

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